At De Ver Cycles Shop, we believe the journey shouldn’t end at checkout. Whether you’re a seasoned road warrior in London, a family starting weekend adventures in Manchester, or a trail explorer in New York, our mission is to deliver your premium cycling gear with the same care and passion we put into selecting it. We’ve streamlined our global shipping to be as reliable and transparent as your favourite local bike shop.
Our Shipping Promise: Smart, Clear & Community-Focused
Just as we cut through the hype to offer “Better Value” on bikes “Designed for Real Roads,” we apply the same straightforward ethos to delivery. We combine the expertise of our Birmingham home with trusted global carriers to ensure your gear arrives safely, ready for your next adventure.
Quick Summary:
- Order Processing: 1-2 working days.
- Shipping to: Worldwide (excluding a few remote regions in Asia and elsewhere).
- Customer Support: Always an email away at [email protected].
Your Shipping Options
Choose the option that best fits your timeline and budget. We partner with world-class carriers to serve our global community of riders.
For riders who want a balance of speed and value.
- Carrier: DHL or FedEx.
- Cost: Flat rate of £12.95.
- Delivery Time: 10-15 working days after dispatch.
- Ideal for: Adults seeking performance gear, Male and Female riders planning their next big ride, or when you need your new bike, footwear, or clothing with reliable tracking.
Our commitment to real value, mile after mile.
- Carrier: EMS.
- Cost: FREE on all orders over £50.
- Delivery Time: 15-25 working days after dispatch.
- Ideal for: Families stocking up on Kids’ bikes and clothing, riders planning ahead for the season, or anyone building their perfect kit without extra cost. Perfect for the entire cycling family.
(For orders under £50, a calculated EMS shipping fee will apply at checkout).
Important Details for Your Journey
- Order Processing: All orders are hand-checked and packed with care at our hub in 66 Edgbaston St, Birmingham, GB B4I 5GY within 1-2 working days.
- Tracking Your Order: Once your order is dispatched, you will receive a confirmation email with your tracking number and a link to monitor its journey to your doorstep.
- Delivery Area: We ship globally to fuel cycling passions everywhere! Please note, delivery to some remote parts of Asia and other isolated regions may not be available. Our checkout system will confirm availability for your location.
- Customs & Import Duties: For orders shipped outside the United Kingdom, please be aware that local customs fees, taxes, or import duties may apply upon arrival. These are the responsibility of the recipient and are not included in our shipping or product prices.
Need Help With Your Delivery?
Our customer service team, rooted in our local heart but serving our global community, is here to help. If you have any questions about shipping times, your order status, or delivery options, please don’t hesitate to reach out.
Email us at: [email protected]
We’re here to ensure you’re supported, wherever you ride.
Our Returns Journey
Confidence in your gear is key. If anything isn’t perfect, you have 15 days from the date of receipt to initiate a return. We stand by the durability and quality of every product we curate, from Altura clothing to Merida bikes, but we’re here to make it right if needed. Please see our full Returns Policy for details.
From our shop floor in Birmingham to your path, trail, or road — we’re your partner in every mile. Thank you for choosing De Ver Cycles Shop to equip your adventure.
Ride further. Explore more. Enjoy every moment.